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Expert Technical Support
We understand that selecting the right tooling and quickly solving machining challenges can have a significant impact on productivity, cycle times, and profitability.
That's why we provide a dedicated Technical Support Service, giving customers direct access to time-served engineering specialists who can provide expert advice and practical solutions.
How We Can Help
Our technical support team can assist with:
- Tooling selection and application advice
- Optimising speeds and feeds
- Troubleshooting machining issues
- Alternative product recommendations
- Technical product support
- CAD/CAM and Programming Assistance
- Special Tool Design
- Bespoke Tooling Packages
- Troubleshooting Unexpected Application Problems
- Select the right tool and view cutting data with Tool Advisor
Contact Our Technical Support Team
Available Monday to Friday - 8.30am to 5.00pm
Why Choose MSC Technical Support?
- Over 450 years of combined time-served engineering knowledge
- Extensive tooling and product expertise from 176 cutting tool brands
- Support across multiple manufacturing sectors including aerospace, automotive, oil and Gas, and Medical
- Practical solutions focused on improving results
- Expert recommendations without supplier bias, so you can be assured you have the right tool for the job
- Expertise covers a range of technical specialities, including CAD/CAM, fixture design and bespoke tooling design
Fast Response, Expert Advice
We know production challenges can't wait. That's why we aim to:
Send Us Your Technical Enquiry
Need advice on a new project or machining challenge? Complete the form below to:
- Ask a technical question
- Upload drawings or specifications
- Request tooling recommendations
- Seek troubleshooting assistance
You can submit enquiries 24/7 and our Technical Support Team will respond during service hours.