Contact Us

Contact Centre & Customer Services

Monday to Thursday: 8:00 am – 6:00 pm 

Friday: 8:00 am – 5:30 pm

Saturday and Sunday: Closed


Sales Counter

Monday to Friday: 8:00 am – 4:00 pm

Saturday and Sunday: Closed







0800 66 33 55 - Free from all UK landlines & mobiles.

0121 505 9500

Postal address


MSC Industrial Supply Co,

7 Pacific Avenue,


West Midlands,

WS10 7WP 

Ordering details


Website: Order online before 7 pm and receive next working day delivery* 

Contact Centre: Place your order by phone or email before 6 pm for next working day delivery*

Technical: Our Technical Team can support you on any aspect of our product offering

Sales counter: Call or click & collect your order within 20 minutes

Customer Service: Here to answer any enquiries about your orders

Returns: Returns information 

*In-stock items only, and geographical restrictions also apply.