Ways to Order


The easiest way to find, search and buy products from MSC is on our website - mscdirect.co.uk

There we have many features that can give you time and control when ordering industrial consumables.

Orders placed online Monday to Saturday are dispatched the same day and delivered by 6.00 pm, as standard, the next working day.

Sales Counter

Our Sales Counter is open to trade and the public. It carries a range of general consumables and handtools, PPE and safety wear which you can try on and buy. 

You can place an order for MSC products online or at the Sales Counter, and pick them up, just 20 minutes later.

Monday: 8.00am – 4.30pm 

Tuesday: 8.00am – 4.30pm 

Wednesday: 8.00am – 4.30pm 

Thursday: 8.00am – 4.30pm 

Friday: 8.00am – 4.30pm 

Quick Order

To save time, utilise the 'Quick Order' feature if you already know the MSC SKU stock number for the desired part.


FREE Phone: 0800 66 33 55 or 0121 505 9500

Orders placed before 6.00 pm by phone, Monday to Friday and Saturday before 12.00 pm are dispatched the same day and delivered by 6.00 pm, as standard, the next working day.


Telephone lines are open:
Monday - Thursday: 8:00am - 6:00pm

Friday: 8:00am - 5:30pm

Saturday: Closed

Sunday: Closed


Ready to place your order via email? Contact us at sales@mscdirect.co.uk or simply click the button below to get started. We're here to make the ordering process easy and convenient for you.

Product Sourcing

If you would like us to quote a special item that isn't in our standard offering, this is the place to do it. We can usually provide a quote within four hours or less during normal business hours.


If you are unable to find what you are looking for, depending on your criteria, we can source it using our extensive supplier network. We work with over five hundred market-leading brands and are dedicated to finding you the right tool for the job.

Automated Ordering

By using our inventory management service, known as Controlpoint, your fast-moving items can be ordered automatically when a minimum stock count is reached.

International Orders

For international orders, please read: